Terms and Conditions

1. Acceptance, Eligibility, and Scope

These Terms and Conditions ("Terms") are a binding agreement between you and Simply Smart Tax Advisors ("Simply Smart Tax Advisors," "we," "us," or "our"). They govern access to and use of this website and its content, forms, calculators, downloads, appointment features, and communications that reference these Terms (collectively, the "Website").

By accessing the Website, submitting a form, selecting a required acknowledgment checkbox, or using a feature, you represent that you have read, understood, and agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Website or submit information. Optional SMS consent is governed separately by the SMS Terms below and is not required to use the Website or purchase services.

You must be at least 18 years old and legally capable of entering an agreement. If you act for a company, trust, estate, partnership, or another person, you represent that you have authority to bind that party and provide the submitted information. The Website is intended primarily for United States users.

Changes to These Terms

We may update these Terms for legal, operational, security, or service changes. The effective date above identifies the current version. Revised Terms apply prospectively when posted or otherwise communicated. A revision does not retroactively expand an SMS marketing consent, tax-information authorization, or signed engagement without any additional consent required by law. Material professional-service changes are governed by the applicable engagement documents.

2. Limited Website License and Ownership

Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Website for lawful personal or internal business purposes. The Website, design, branding, text, graphics, calculators, source code, downloads, organization, and other materials are owned by us or our licensors and are protected by copyright, trademark, and other laws.

You may print or save a reasonable number of pages for your own records and share ordinary links to public pages. You may not copy, republish, sell, sublicense, frame, mirror, remove ownership notices from, create derivative works from, or commercially exploit substantial Website content without prior written permission. No right to use our business name, logo, trade dress, or marks is granted by implication.

Acceptable Use

You agree not to:

• use the Website for fraud, unlawful conduct, harassment, impersonation, or infringement;
• submit information you lack authority to provide or that is false, misleading, defamatory, infringing, malicious, or unlawfully obtained;
• upload malware, probe security, bypass access controls, interfere with operation, or attempt unauthorized access;
• use automated systems to scrape, harvest, copy, monitor, or burden the Website except ordinary search-engine indexing that respects published directives;
• use Website content or data to train, fine-tune, ground, benchmark, or commercialize an artificial-intelligence or machine-learning product without written permission;
• collect information about another user or use forms to send spam, solicitations, or abusive submissions;
• misrepresent our content as individualized advice or our affiliation, endorsement, credential, or result; or
• help another person perform any prohibited act.

We may restrict or terminate access, preserve evidence, and cooperate with authorities when we reasonably believe misuse, security risk, or unlawful activity has occurred.

3. Educational Content Is Not Individualized Advice

Articles, state guides, examples, FAQs, checklists, calculators, and other Website materials are general educational information. They are not tax, legal, accounting, investment, financial, insurance, payroll, valuation, or other individualized professional advice. Information may not reflect every exception, state or local rule, factual distinction, agency practice, court decision, or later legal change.

Tax outcomes depend on complete facts, documentation, elections, entity classification, timing, jurisdiction, and current law. You should consult appropriately qualified professionals before acting. References to potential tax savings, deductions, credits, settlement options, or strategies are illustrations and not promises, guarantees, opinions for penalty-protection purposes, or conclusions about your eligibility.

No Professional or Fiduciary Relationship From Website Use

Accessing the Website, submitting an inquiry, exchanging preliminary communications, receiving educational information, or attending an introductory consultation does not create a professional, fiduciary, confidential, or tax preparer-client relationship. We accept an engagement only through a written engagement letter or other express written confirmation that identifies the client and scope.

Until an engagement is accepted, do not send confidential documents, assume a communication is privileged, list us as your representative, or rely on us to protect a deadline. We may decline an engagement for any lawful reason, including capacity, scope, conflict, credential, risk, or timing concerns.

4. Calculators, Downloads, and Interactive Tools

Interactive tools provide mechanical outputs based solely on the information entered and programmed assumptions. A result can be incomplete or incorrect if an input is inaccurate, a rule has changed, an exception applies, or facts outside the tool matter. Tools do not verify eligibility, legal ownership, documentation, valuation, filing status, tax characterization, agency relief, or compliance.

Deadline tools are organizational aids only. Calendar downloads and displayed dates do not create reminders we monitor, extend a legal deadline, account for every holiday or disaster notice, or establish timely filing or delivery. You remain solely responsible for confirming dates with the appropriate professional, intermediary, agency, court, or governing document and for completing action on time.

Unless a tool expressly states otherwise, calculations occur in your browser and are not stored by us. Do not treat an output as a tax opinion, appraisal, filing instruction, or recommendation to enter a transaction. We may modify or discontinue a tool without notice.

5. Consultations and Professional Services

Introductory Consultations

An introductory consultation is intended to understand a potential matter, identify possible service scope, and determine whether an engagement may be appropriate. It is not a comprehensive review or a promise that we can accept the work. Any time estimate, issue discussion, or preliminary observation is subject to documents, conflicts, capacity, and a signed engagement.

Engagement Letters Control

Professional tax preparation, planning, representation, or advisory services are governed by a separate engagement letter and any incorporated schedules, consents, portal terms, and invoices. Those documents control scope, responsibilities, deliverables, fees, payment, termination, record retention, dispute provisions, and use or disclosure of tax return information. If they conflict with these Website Terms, the engagement documents control for the professional service.

Client Responsibilities

A client is generally responsible for providing complete, accurate, and timely information; reviewing returns, filings, assumptions, and decisions; maintaining supporting records; responding to requests; protecting portal credentials; and paying taxes, estimates, fees, and government charges when due. We may rely on information supplied without independently auditing it unless the engagement expressly states otherwise.

Deadlines and Urgent Matters

Do not use a public form, voicemail, email, scheduler, or text message as the sole method to communicate a legal or tax deadline. A message is not accepted notice of a deadline, representation request, levy, audit, appeal, filing obligation, or emergency. We are not responsible for action until an authorized representative confirms in writing that an engagement covering the matter has been accepted and the necessary information has been received.

Fees, Payments, Cancellations, and Refunds

Website access and introductory consultations identified as free do not make later professional services free. Quotes and fees are subject to a written engagement or invoice. Payment schedules, retainers, cancellation terms, charge authorization, refunds, and collection costs are governed by the applicable engagement and payment terms. Government fees, interest, penalties, third-party costs, and taxes are not included unless expressly stated.

6. Information and Materials You Submit

You retain ownership of information you submit. You grant us a limited right to receive, reproduce, transmit, store, and use it to respond, operate and secure the Website, evaluate a requested engagement, provide authorized services, comply with law, and enforce agreements, subject to our Privacy Policy and tax-information restrictions.

You represent that submitted information is accurate to the best of your knowledge, that you have authority to provide it, and that our permitted handling will not violate another person's rights. Do not submit sensitive tax or financial information through the public callback form. If you voluntarily send unsolicited confidential information before an engagement is accepted, we will handle it under applicable law and our privacy practices, but the submission does not obligate us to accept or act on the matter.

Ideas or general feedback about the Website that do not contain client or tax return information may be used without restriction or compensation, but we will not publicly identify you without permission.

7. Electronic Communications and Signatures

When you provide an email address or telephone number, submit a callback request, or otherwise contact us, you authorize responsive communications through the channels reasonably related to your request, subject to applicable law and your stated preferences. Standard email is not guaranteed to be secure. Do not email or text passwords, Social Security numbers, complete financial accounts, tax returns, identity documents, or similarly sensitive information unless we direct you to an approved secure method.

You agree that electronic records, notices, disclosures, acknowledgments, and signatures may satisfy legal writing and signature requirements to the extent permitted by law. You are responsible for keeping contact details current, reviewing messages and spam folders, and using hardware and software capable of receiving electronic records. You may request a paper copy or discuss a non-electronic method when legally required or reasonably available.

A callback request authorizes us to call the number provided about that request even if you do not opt into recurring SMS. It does not authorize unrelated automated marketing calls. Separate SMS consent is described below.

8. SMS Terms and Conditions

Program and Consent

The Simply Smart Tax Advisors messaging program provides conversational responses, inquiry follow-up, appointment confirmations and reminders, client service and account communications, document or deadline reminders, and occasional promotional messages. You opt in only by affirmatively selecting an SMS consent checkbox or providing another legally sufficient written or recorded authorization. The checkbox is unchecked by default.

By opting in, you authorize Simply Smart Tax Advisors to send recurring text messages to the mobile number you provide, including messages sent through an automatic telephone dialing system, automated technology, or a messaging service where permitted. Your consent applies to the message categories disclosed at opt-in. Consent to SMS is not a condition of purchasing goods or services. You may still request a telephone call or use email without opting into recurring texts.

Message Frequency and Charges

Message frequency varies based on your inquiry, appointments, service activity, deadlines, and communication preferences. We do not guarantee a fixed number of messages. Message and data rates may apply. Your wireless carrier's terms, charges, data limits, and roaming rates govern your device and plan. We do not charge a separate fee for the messaging program.

How to Opt Out

Reply STOP to any message to revoke SMS consent. We also honor other reasonable opt-out requests, including END, CANCEL, UNSUBSCRIBE, or QUIT, and requests sent to hello@simplysmarttax.com or made by calling (619) 678-1689. We may send one final message confirming the opt-out. We will process requests within the period required by law, but messages already in transmission may still arrive.

After opting out, do not expect deadline, appointment, or account reminders by text. An opt-out applies to texts from the applicable sender or program and does not cancel a professional engagement, prevent a requested telephone call, or stop communications independently permitted by law. To re-enroll, submit a new affirmative consent; merely replying START may not be sufficient unless our message instructs otherwise.

Help and Support

Reply HELP for help. You may also contact hello@simplysmarttax.com or (619) 678-1689. Support is generally available during the business hours published on the Website. SMS is not monitored continuously and must not be used for emergencies, filing instructions, time-sensitive legal notice, or delivery of sensitive records.

Eligibility and Number Ownership

You represent that you are at least 18, are the subscriber or customary user of the mobile number, and are authorized to consent to messages at that number. Notify us promptly if the number changes, is reassigned, or is no longer under your control. You agree not to opt in a landline or another person's number without authority.

Delivery, Carriers, and Availability

Message delivery depends on networks, carriers, devices, coverage, and other systems outside our control. Wireless carriers are not liable for delayed or undelivered messages. The program may not be available on every carrier or device and may be modified, suspended, or terminated. We will not use a program change to send categories of automated marketing messages that require new consent without obtaining that consent.

SMS Privacy and Sensitive Information

Our SMS Privacy section explains how mobile information is handled. We do not sell or rent mobile numbers and do not share mobile numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional purposes. Messaging vendors, platform providers, and carriers may process limited information to deliver and support messages.

Text messages are not a secure document portal. Do not send Social Security numbers, taxpayer identification numbers, bank or card information, passwords, tax returns, government identification, or other sensitive records by SMS. Use the secure method we provide.

SMS Records and Changes

We may retain records of consent, disclosure version, message activity, and opt-out requests as evidence of preferences and compliance. These SMS Terms apply in addition to the remainder of these Terms. A material expansion of message categories will be presented for any new consent required by law.

9. Third-Party Services, Links, and Embedded Content

The Website may link to or embed services operated by others, including government agencies, scheduling providers, maps, social networks, review platforms, payment services, secure portals, tax software, and professional resources. A link does not mean we endorse every statement, product, security practice, or policy of that provider.

Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for their availability, content, security, accessibility, data handling, pricing, or acts. You use them at your own discretion. If an embedded scheduler is unavailable or you do not want to use it, contact us directly.

10. Testimonials, Examples, and No Guarantee of Results

Testimonials and case examples reflect individual experiences and may not represent typical results. They do not guarantee tax savings, refunds, audit outcomes, penalty relief, debt resolution, processing time, investment performance, or future results. Government agencies, courts, counterparties, and facts outside our control determine many outcomes.

Terms such as "strategy," "savings," "resolution," or "planning" describe service areas, not guaranteed results. Any estimate is conditional on complete facts, current law, documentation, implementation, and the scope of a signed engagement.

11. Disclaimers of Warranties

To the maximum extent permitted by law, the Website is provided "as is" and "as available." We disclaim express and implied warranties concerning the Website, including warranties of accuracy, completeness, currency, merchantability, fitness for a particular purpose, title, noninfringement, availability, security, and freedom from harmful code.

We do not warrant that the Website or a third-party service will be uninterrupted, error-free, or suitable for your circumstances; that a communication will be delivered or reviewed by a particular time; that defects will be corrected; or that content will remain available. Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

Limitation of Liability

To the maximum extent permitted by law, Simply Smart Tax Advisors and its owners, personnel, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages; lost profits, revenue, opportunities, data, goodwill, refunds, tax benefits, or use; or penalties, interest, additional tax, missed deadlines, or transaction losses arising from or related to Website use, inability to use the Website, reliance on general content or tool outputs, unauthorized access, communications, or third-party services.

To the maximum extent permitted by law, aggregate liability for a claim arising solely from free Website use will not exceed the greater of the amount you paid specifically to use the Website during the six months before the event or one hundred U.S. dollars. This Website limitation does not replace a different limitation in an applicable professional-services engagement.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, or another category protected by applicable law. Some jurisdictions restrict liability limitations, so a limitation applies only to the fullest lawful extent.

12. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Simply Smart Tax Advisors and its owners, personnel, contractors, and service providers from third-party claims, damages, judgments, liabilities, costs, and reasonable fees arising from your unlawful or prohibited Website use, content you submit, infringement of another person's rights, misrepresentation of authority, or material violation of these Terms. This obligation does not require indemnification for our own conduct where prohibited by law.

13. Governing Law and Dispute Resolution

These Website Terms are governed by California law, without regard to conflict-of-law principles, except where federal law controls. Before filing a non-urgent claim, the complaining party will send written notice describing the dispute and requested resolution and allow 30 days for a good-faith informal resolution. This requirement does not prevent a party from seeking urgent injunctive relief, preserving a limitation period, using small-claims court where eligible, or following a dispute process required by an engagement letter.

Subject to an applicable engagement agreement and mandatory law, exclusive jurisdiction and venue for a dispute concerning these Website Terms will lie in the state or federal courts serving Riverside County, California, and each party consents to personal jurisdiction there. Professional-service disputes may be governed by the separate engagement letter.

14. Suspension, Termination, and Website Changes

We may modify, suspend, restrict, or discontinue all or part of the Website, and may block access for misuse, security risk, legal requirements, or violation of these Terms. Website termination does not by itself terminate an engagement, which is governed by its own terms. Provisions that by their nature should survive—including ownership, disclaimers, limitations, indemnification, dispute terms, and accrued obligations—survive termination.

15. Miscellaneous

These Terms and the documents expressly incorporated by reference are the entire agreement concerning general Website use. They do not supersede a signed professional-services engagement. If a provision is unlawful or unenforceable, it will be enforced to the maximum lawful extent and the remainder will continue. A waiver must be written and applies only to the stated instance.

You may not assign rights or obligations under these Terms without our written consent. We may assign them in connection with a reorganization, transaction, or transfer of the Website or business, subject to law. We are not responsible for delay caused by events beyond reasonable control. Headings are for convenience; "including" means "including without limitation."

If translated, the English version controls to the extent permitted by law. No agency, partnership, joint venture, employment, or franchise relationship arises from Website use. There are no third-party beneficiaries except parties expressly protected by a provision.

16. Contact Information

Questions about these Terms or SMS support may be directed to:

Privacy questions and requests are addressed in our Privacy Policy.